Inconsistent and glitchy

Ive been installing/servicing security, CCTV and access systems for 21+ years and quite honestly we have had nothing but issues with total connect (not just mobile app) even with the latest update it works intermittently at best. Have had Honeywell technical manager attend site we have most issues with and it is still giving nothing but problems. Automation scheduled for thermostats change randomly, panels do not sync most of time and its extremely frustrating for both the client and our company. Will NOT be using Honeywell products on any sites that require remote services again.

Alarm technician about Total Connect 2.0, v3.0.32